had 2 tyres fitted on 3/3/2012 at the essex tyre company after ordering them the day before. had phone call first thing to say tyres had arrived, like they said they would. arrived there at 9-30 am, was greeted by a very pleasent employee, who told me that there was approx 10 minute wait. after only 5 minutes they started the job. they had me all done in about 15 minutes. couldnt help but notice how polite they were to other customers pulling up behind me. prices were very good will be recommending them to all my family and freinds.