To ensure you get the best service from your tyre fitters, it’s important to ask the right questions. Here are some key questions to consider:
The first thing to establish is what the tyre fitting service covers. Make sure you understand if the price includes removing the old tyres, disposing of them, fitting the new ones, balancing, and any necessary alignment. If these details aren’t clear, ask for a breakdown of the service.
Beware of services that advertise cheap prices but don’t provide many details. They might be hiding charges that bump up the price and leave you out of pocket. If they’re unwilling to get into the specifics, move onto more reputable-looking tyre fitters in the area.
Ask about the range of tyres they provide to make sure they have the right type and brand for your vehicle. Whether you’re looking for budget, mid-range, or premium options, verify that they can supply what you need.
If you’re not sure what you need, you can consult your vehicle’s handbook and then speak to several local tyre fitters to get a sense of what to do. Never allow any professional to pressure you into a quick decision – you can’t be too careful when it comes to vehicle safety.
Find out if the tyre fitter offers any warranties or guarantees on the fitting service or the tyres themselves. This can provide peace of mind in case there are issues after the tyres are fitted. Most reputable tyre fitters are happy to cover their work.
If a tyre fitter is unwilling to offer any guarantees or warranties, it’s a sign that they’re not confident in providing a high-quality outcome. In these cases, you’re better off browsing other local businesses and choosing a more accommodating professional.
Get an estimate of how long the tyre fitting service will take. This helps you plan your day and manage expectations. It typically takes around 30 minutes for a professional to fit a single tyre, so changing all four tyres could take a couple of hours.
If the timeframe seems too long or too short, it might be worth seeking clarification. It might be that your vehicle has special requirements, or perhaps it’s further down in the queue, behind other customers, so could take longer.
Clarify how and when payment is expected. Some tyre fitters might require payment upfront, while others may offer different terms, allowing you to pay later. Make sure you’re comfortable with their payment methods and schedule. You should be on the same page before agreeing to the work.
If the tyre fitter is unclear on their payment terms, warranties, or any other details pertaining to your tyre change, you’re probably going to want to choose a different service where you can proceed with more certainty.
All tyre fitters and mobile tyre fitters should have public liability insurance and employers’ liability insurance. This is important in case of accidental damage to your vehicle or property. Mobile tyre fitters should also have road risk insurance.
Confirm that the tyre fitter has this insurance to safeguard against potential mishaps. If tyre fitters don’t have these forms of insurance, you might be using an operation where safety is not a priority and cutting corners is acceptable.