I cannot say how utterly brilliant these people are, they fixed my laptop in the time it usually takes a shop to put the order in for the part needed, they have cleaned it, never seen it so shiny since i bought it, and they helped with every question I asked and when i asked for upgrades they said they would do it if i really wanted but it wouldnt of made a whole lot of difference to my laptop, so they didnt just do them for cash, saved me, with the repair and the knowing i didnt need the upgrades, around £250.... Thats what I call a good, decent, honest company. Thank you so much.