Ashley came out to inspect a roof leak and recommended a fix, which we paid for him to resolve. 3 months later the leak was still present. Initially he refused to return, and when he eventually did, he suggested additional repairs were needed that should have been identified from the start. Overall, the problem was misdiagnosed and not properly resolved. He's now not responding to emails and stating that he is "no longer taking on new work". Hugely disappointed and would avoid.