SarahF-1323
Member since Jul 2024
Stairlift Solutions
Newtownards | Stairlifts
20 Jul 2024
Exemplary service, prompt and value for money!
5
Living in England I and needed to sort a stairlift at pace for my mother post hospital.
I contacted Stairlift Solutions NI and their response was unbelievable. From first contact to installation, it took @3 weeks.
1 - Response time to every piece of communication was prompt and importantly extremely instructive.
2 - I asked for a home visit to facilitate a quote at short notice. I was limited in terms of time but the team bent over backwards (Kim, was brilliant throughout), first to ensure that I got an appointment to suit and, second, arranged it first thing in the morning to help for my convenience. Kim was very thoughtful.
3 - Chris, the installer, was prompt, courteous and instructive. Provided us with an immediate quote and organised an installation date to suit us.
4 - Installation was perfect and over and above! Thanks again Chris!
5 - Post sale service has been exemplary. Thanks Gail!
For speed, value and great service I don't think I have used a better business!
I contacted Stairlift Solutions NI and their response was unbelievable. From first contact to installation, it took @3 weeks.
1 - Response time to every piece of communication was prompt and importantly extremely instructive.
2 - I asked for a home visit to facilitate a quote at short notice. I was limited in terms of time but the team bent over backwards (Kim, was brilliant throughout), first to ensure that I got an appointment to suit and, second, arranged it first thing in the morning to help for my convenience. Kim was very thoughtful.
3 - Chris, the installer, was prompt, courteous and instructive. Provided us with an immediate quote and organised an installation date to suit us.
4 - Installation was perfect and over and above! Thanks again Chris!
5 - Post sale service has been exemplary. Thanks Gail!
For speed, value and great service I don't think I have used a better business!
Business Response
20 Jul 2024
Thank you so much for taking the time to leave us such a nice and detailed review. It's great to know we left a good impression with you and we'll pass on your comments to the members of staff you have mentioned there, thanks again!
Thank you so much for taking the time to leave us such a nice and detailed review. It's great to know we left a good impression with you and we'll pass on your comments to the members of staff you have mentioned there, thanks again!
Thank you so much for taking the time to leave us such a nice and detailed review. It's great to know we left a good impression with you and we'll pass on your comments to the members of staff you have mentioned there, thanks again!