DO YOURSELF A FAVOUR AND GO ELSEWHERE, RUDE, BAD ATTITUDE! I left my jacket at this hotel after a business trip. I called the hotel the same day, a lady identified my jacket and told me to e-mail my address and it would be sent to me and i could reimburse the postage + labour costs. A week past and i still had not received my jacket or any contact. I rang again, the man on the phone had no recollection about the situation. He then asked me to call back the next day between 9-4. I didn't have time to call between these times and called back around 5pm. The man on the phone was really rude; "i told you to call back at this time, surely you can do this". I rang back the next day (two weeks had past) and got Chris Florides (Manager & Owner) who said this was not one of their services (despite being told they would post it) and he didn't feel like posting it anymore and i had to write a letter of apology. In the end i ended up sending a courier and i got my jacket back.