I'm very happy with the service I get from Ace. I've been using them for about a year now and couldn't be happier. I get a text message the evening before they are due to clean so should I need to pop out the following day I can leave the gate unlocked for them. should the clean be postponed for any reason they will always let me know. I am able to pay by bank transfer too which is super convenient for me as I rarely carry cash.