RobertS-2742
Member since Jun 2022
Wickes
Warrington | Builders' Merchants
19 Jun 2022
THE WORST KITCHEN INSTALLATION EVER
1
After initial design and ordering of kitchen everything went downhill fast.
The specialist works are a minefield and a rip off, I had to complain to obtain moneyback from overcharging.
The installation took 50 days from start to finish to complete due to being sent an incompetent and arrogant kitchen fitter from Wickes. He caused property damage and caused stress to my wife and myself and was responsible for most of the delays. The electrical tradesmen he used were also incompetent and tried to charge us extra when they tested the wrong circuit, this was pointed out to them as I am an electrical engineer, no apology came from them. The amount of work I did to remedy the incompetence of all of there work is a joke.
Customer services was informed of their failings and photographs sent to prove this.
Unfortunately they insisted on sending him back to carryout all the mistakes he had done.
IF YOU BUY A KITCHEN FROM WICKES FIT IT YOURSELF OR GO ELSEWHERE. NEVER AGAIN.
The specialist works are a minefield and a rip off, I had to complain to obtain moneyback from overcharging.
The installation took 50 days from start to finish to complete due to being sent an incompetent and arrogant kitchen fitter from Wickes. He caused property damage and caused stress to my wife and myself and was responsible for most of the delays. The electrical tradesmen he used were also incompetent and tried to charge us extra when they tested the wrong circuit, this was pointed out to them as I am an electrical engineer, no apology came from them. The amount of work I did to remedy the incompetence of all of there work is a joke.
Customer services was informed of their failings and photographs sent to prove this.
Unfortunately they insisted on sending him back to carryout all the mistakes he had done.
IF YOU BUY A KITCHEN FROM WICKES FIT IT YOURSELF OR GO ELSEWHERE. NEVER AGAIN.