PjG-13
Member since Sept 2022
A & S Tyres Ltd
Neath | Tyres
16 Sept 2022
Worst garage I've been eversince
1
My car shaking when braking. They suspected brake discs and changed both brake discs, plus the caliper as been badly damaged. Paid almost £400 for that instance. Drove home the car after repair but still shaking. They said I might have been braking so hard which would make the discs worn so badly since it's still new. Their advice was not to brake hard till running like 100 miles. What a rubbish advice.. What to do if in danger, just crash the car?
Anyway, I let it go thinking to observe it for a while. As the car was not used that much after that, I drove the car again but still the same problem. They ask me to take it back to check, and possibly replace the faulty disc. But instead of changing it, They look for another fault on the caliper set and charged me another fee. This fault must have been repaired the first time they looked my car.
I did not bother to go back as their intention is not to look at that original fault, they'll for more to charge me. What a total waste
Anyway, I let it go thinking to observe it for a while. As the car was not used that much after that, I drove the car again but still the same problem. They ask me to take it back to check, and possibly replace the faulty disc. But instead of changing it, They look for another fault on the caliper set and charged me another fee. This fault must have been repaired the first time they looked my car.
I did not bother to go back as their intention is not to look at that original fault, they'll for more to charge me. What a total waste
Business Response
01 Oct 2022
Good morning. Of course you’ll have to do an emergency stop if your in a dangerous situation, we’ve never mentioned otherwise? The advise we give is not to do any unnecessary braking for the first 100 miles as this is what warped new discs - as many garages advise. Any work carried out by ourselves is 100% guaranteed meaning if it’s a faulty part it would be free for us to replace. Parts and labour included. It would also help if you stated what cat you have so I can check what was done to your vehicle as £400 for discs and pads is steep and not something we’d charge. The fact that you never turned back up is something we cannot help. We are here to keep your vehicle roadworthy not take unnecessary work on. We’re far to busy that. Have a nice day
Good morning. Of course you’ll have to do an emergency stop if your in a dangerous situation, we’ve never mentioned otherwise? The advise we give is not to do any unnecessary braking for the first 100 miles as this is what warped new discs - as many garages advise. Any work carried out by ourselves is 100% guaranteed meaning if it’s a faulty part it would be free for us to replace. Parts and labour included. It would also help if you stated what cat you have so I can check what was done to your vehicle as £400 for discs and pads is steep and not something we’d charge. The fact that you never turned back up is something we cannot help. We are here to keep your vehicle roadworthy not take unnecessary work on. We’re far to busy that. Have a nice day
Good morning. Of course you’ll have to do an emergency stop if your in a dangerous situation, we’ve never mentioned otherwise? The advise we give is not to do any unnecessary braking for the first 100 miles as this is what warped new discs - as many garages advise. Any work carried out by ourselves is 100% guaranteed meaning if it’s a faulty part it would be free for us to replace. Parts and labour included. It would also help if you stated what cat you have so I can check what was done to your vehicle as £400 for discs and pads is steep and not something we’d charge. The fact that you never turned back up is something we cannot help. We are here to keep your vehicle roadworthy not take unnecessary work on. We’re far to busy that. Have a nice day