Van failed mot so asked them to fix and retest, I've chased them 4 times for a price for the work but so far they haven't come back to me so I then asked if I could book the work in so at least I knew the work would get done before the old mot ran out but they said they can't book it in until they give me a price - but they won't give me a price ! They were happy enough to take my money for the initial mot but turned out to be a total waste of time.