PatrickF-219
Member since Oct 2025
Bournes Moves
Rye | Domestic Removals and Storage
14 Oct 2025
Overall a good experience
4
Overall our experience was positive. All the people we interacted with at Bournes were very helpful.
The team who moved us worked very hard and as far as we have discovered to date, everything has arrived in one piece. Our only minor complaint was that communication within the team was not always good and some items were packed that should not have been.
The team who moved us worked very hard and as far as we have discovered to date, everything has arrived in one piece. Our only minor complaint was that communication within the team was not always good and some items were packed that should not have been.
Business Response
15 Oct 2025
Thank you for your review and for sharing both the positives and the areas where we could do better. We're really glad to hear that the team were helpful and worked hard, and that everything has arrived safely. We're sorry to hear about the packing miscommunication and appreciate you bringing it to our attention as we can feed this back to the team to identify how we can do better next time. Wishing you all the best in your new home!
Thank you for your review and for sharing both the positives and the areas where we could do better. We're really glad to hear that the team were helpful and worked hard, and that everything has arrived safely. We're sorry to hear about the packing miscommunication and appreciate you bringing it to our attention as we can feed this back to the team to identify how we can do better next time. Wishing you all the best in your new home!
Thank you for your review and for sharing both the positives and the areas where we could do better. We're really glad to hear that the team were helpful and worked hard, and that everything has arrived safely. We're sorry to hear about the packing miscommunication and appreciate you bringing it to our attention as we can feed this back to the team to identify how we can do better next time. Wishing you all the best in your new home!