Great customer service - highly recommend this company. We used B&W Damp and Timber to treat the timbers in our converted barn, it was a big job that took the team a week to carry out. All the people were really professional, helpful and lovely to deal with, from the point of survey (Jocasta was really knowledgeable and took plenty of time to guide us through what was required), the office support, through to the timber treatment team - Louis was fantastic and really went the extra mile.