MariusE
Member since Jan 2017
Groundserv
Sutton | Tool Hire
Rather buy your good somewhere else,as this company is a joke to say the least
1
Dont even bother ordering from this online store,as you will be wasting your time,energy and money,as they do not deliver on both the products and customer service...
I've ordered a Stihl Backpack blower,on the Wednesday 11 Jan (expecting my item to be shipped out the following day),only having to call up numerous times on the Friday (When I was supposed to have received my items,since they claim they do next day delivery),and be told that they didnt only have the stock in the first place,but also were too complacent to have let me know in the first place..
I was more than happy to have waited an extra day (With a Sat delivery),to which was told that they will deliver my item on the monday (When it is too late already,as I needed it for a few jobs over the weekend),since they would not be making any money (instead of breaking even) if they posted it today (Friday)
Rather search online for other supplying stores,that is able to deliver on their promises,and is more customer focused
30 Jan 2017
Thank you for your review – we are very sorry for the way this potential sale has gone. We are determined it will not happen like this again and want to turn what seems to be a negative into a positive by learning from our mistakes. We strive to keep our customers happy at all times with sales, service and hire. Kind regards Ross Harwood: Marketing Manager
30 Jan 2017
Thank you for your review – we are very sorry for the way this potential sale has gone. We are determined it will not happen like this again and want to turn what seems to be a negative into a positive by learning from our mistakes. We strive to keep our customers happy at all times with sales, service and hire. Kind regards Ross Harwood: Marketing Manager
30 Jan 2017
Thank you for your review – we are very sorry for the way this potential sale has gone. We are determined it will not happen like this again and want to turn what seems to be a negative into a positive by learning from our mistakes. We strive to keep our customers happy at all times with sales, service and hire. Kind regards Ross Harwood: Marketing Manager
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