LouiseM-250
Member since Sept 2017
sheffieldtvrepairs.com
Sheffield | TV Repairs
03 Sept 2017
Fantastic service and very helpful
5
Absolutely fantastic business. My tv blacked out in the summer holidays, which is never good, so I phoned Sheffield tv repairs. Their prompt pick up service was fantastic, and they even offered a free rental whilst my tv was being repaired. They clearly explained what the problem was and the options I had available for repair. When I did pick an option the price was very reasonable and they returned my tv as quick as possible. Would definitely recommend this company to anyone that needs a tv repaired.
Business Response
06 Sept 2017
Hello Louise, many thanks for your kind words. We will pass on your comments to all of the team. We have noticed that many televisions that come into our workshop have been damaged by incorrectly set factory settings. In particular, many LED televisions have had the back lighting system set to 100 percent intensity in the factory. This can damage a LED television and can shorten its life to just over 12 months. We strongly recommend that the back lighting setting is set to around 40 percent or just high enough to form a warm picture in the environment that the TV is used. We can provide a report where we find the back lighting system has been set incorrectly by the factory. In years gone by a TV engineer would set up your TV on delivery to ensure every thing was correctly set up. Sadly with cash and carry these important settings are overlooked, and this can shorten the life of your TV to around a year if not corrected. Once again many thanks for your kind words.
Hello Louise, many thanks for your kind words. We will pass on your comments to all of the team. We have noticed that many televisions that come into our workshop have been damaged by incorrectly set factory settings. In particular, many LED televisions have had the back lighting system set to 100 percent intensity in the factory. This can damage a LED television and can shorten its life to just over 12 months. We strongly recommend that the back lighting setting is set to around 40 percent or just high enough to form a warm picture in the environment that the TV is used. We can provide a report where we find the back lighting system has been set incorrectly by the factory. In years gone by a TV engineer would set up your TV on delivery to ensure every thing was correctly set up. Sadly with cash and carry these important settings are overlooked, and this can shorten the life of your TV to around a year if not corrected. Once again many thanks for your kind words.
Hello Louise, many thanks for your kind words. We will pass on your comments to all of the team. We have noticed that many televisions that come into our workshop have been damaged by incorrectly set factory settings. In particular, many LED televisions have had the back lighting system set to 100 percent intensity in the factory. This can damage a LED television and can shorten its life to just over 12 months. We strongly recommend that the back lighting setting is set to around 40 percent or just high enough to form a warm picture in the environment that the TV is used. We can provide a report where we find the back lighting system has been set incorrectly by the factory. In years gone by a TV engineer would set up your TV on delivery to ensure every thing was correctly set up. Sadly with cash and carry these important settings are overlooked, and this can shorten the life of your TV to around a year if not corrected. Once again many thanks for your kind words.