LisaH-575
Member since Jul 2019
Yellow Skip Hire
Downham Market | Skip Hire
05 Jul 2019
AWFUL
1
AWFUL. Booking sounded efficient but nothing else was any good. Skip didn’t arrive in the morning as promised so had three workmen left idle. Had to chase numerous times, skip finally arrived hours later with a hole in it. Driver rude and unhelpful. Skip replaced but office and supervisor didn’t respond as they’d promised. Council visited & informed us that skip was illegal - wrong colour & no hazard chevrons - had to be removed that day. Used another company KSD who were extremely helpful. DON’T USE YELLOW SKIPS OR CIRCLE WASTE (WHO THEY SEEM TO ALSO BE UNDER THE NAME OF.)
Business Response
08 Jul 2019
Hi, Thanks for your comments. Your feedback is appreciated. I am very sorry to hear about your experience with us and it is very unusual for this to happen as you can see from our other reviews. Upon investigation, the issues were unfortunately caused by the supplier which will be dealt with accordingly to prevent this from happening again. In regards to you not receiving a call back as promised, I can only apologise as we strive to offer great customer service. This too will be dealt with to ensure it doesn’t happen in the future. I would like to sincerely apologise for your experience and if you have any further waste needs please don’t hesitate to contact me personally and I will make sure you’re enquiries dealt with in the best way possible. Kind Regards, Luke Pasifull Sales and Customer Service Manager
Hi, Thanks for your comments. Your feedback is appreciated. I am very sorry to hear about your experience with us and it is very unusual for this to happen as you can see from our other reviews. Upon investigation, the issues were unfortunately caused by the supplier which will be dealt with accordingly to prevent this from happening again. In regards to you not receiving a call back as promised, I can only apologise as we strive to offer great customer service. This too will be dealt with to ensure it doesn’t happen in the future. I would like to sincerely apologise for your experience and if you have any further waste needs please don’t hesitate to contact me personally and I will make sure you’re enquiries dealt with in the best way possible. Kind Regards, Luke Pasifull Sales and Customer Service Manager
Hi, Thanks for your comments. Your feedback is appreciated. I am very sorry to hear about your experience with us and it is very unusual for this to happen as you can see from our other reviews. Upon investigation, the issues were unfortunately caused by the supplier which will be dealt with accordingly to prevent this from happening again. In regards to you not receiving a call back as promised, I can only apologise as we strive to offer great customer service. This too will be dealt with to ensure it doesn’t happen in the future. I would like to sincerely apologise for your experience and if you have any further waste needs please don’t hesitate to contact me personally and I will make sure you’re enquiries dealt with in the best way possible. Kind Regards, Luke Pasifull Sales and Customer Service Manager