LisaC-2008
Member since Feb 2025
P J Steel Family Jewellers
Chatham | Jewellers
07 Feb 2025
Absolutely Amazing Repair!
5
I am so grateful to Richard for doing an absolute top repair on my engagement ring.
The problem started 18 months ago when I took my Platinum diamond engagement ring to a jewellers in Gillingham high street for a resize. To cut a long story short they completely ruined my ring it came back looking totally different. I was absolutely distraught by what they had done so much so I never put the ring back on. I finally decided to try and get it sorted and took it to PJ Steel. From start to finish they were all absolutely brilliant, I was so worried about handing my ring over but they were so helpful and assured me all the way that they could help and restore my ring to how it originally looked. I collected my ring last week and I was so thrilled Richard had done a brilliant job on restoring it, not having seen it originally I did wonder if it was possible but Richard came up trumps and I can not thank him or his team for everything they did I would never go anywhere else ever again.
The problem started 18 months ago when I took my Platinum diamond engagement ring to a jewellers in Gillingham high street for a resize. To cut a long story short they completely ruined my ring it came back looking totally different. I was absolutely distraught by what they had done so much so I never put the ring back on. I finally decided to try and get it sorted and took it to PJ Steel. From start to finish they were all absolutely brilliant, I was so worried about handing my ring over but they were so helpful and assured me all the way that they could help and restore my ring to how it originally looked. I collected my ring last week and I was so thrilled Richard had done a brilliant job on restoring it, not having seen it originally I did wonder if it was possible but Richard came up trumps and I can not thank him or his team for everything they did I would never go anywhere else ever again.
Business Response
09 Feb 2025
Thank you Lisa for your kind review. I know how upset you were by the alteration carried out at another local jewellers. It was therefore a pleasure to be trusted to restore your engagement ring to its former glory and you will once again wear it with pride. Kind regards Richard
Thank you Lisa for your kind review. I know how upset you were by the alteration carried out at another local jewellers. It was therefore a pleasure to be trusted to restore your engagement ring to its former glory and you will once again wear it with pride. Kind regards Richard
Thank you Lisa for your kind review. I know how upset you were by the alteration carried out at another local jewellers. It was therefore a pleasure to be trusted to restore your engagement ring to its former glory and you will once again wear it with pride. Kind regards Richard