KillianO
Member since Dec 2018
Captains Table
Middlesbrough | Fish and Chip Shops and Restaurants
Shocking Customer service.
1
Came here to get food and honestly it’s the worst service I’ve had here. Upon looking at the menu I chose the kids sausage meal as I wasn’t overly that hungry (I wasn’t alone on my visit.). I was then told that I couldn’t have a kids meal as I was over the age of 13. No where on the menu did it state this and also there is no other option on the menu for a smaller meal. As the kids option included a soft drink and ice cream I told the waitress I wasn’t bothered about those, I’d pay for a coke on its own I just wanted the smaller portion, she then preceded to tell me slightly unsure that she couldn’t do it. So I then begrudgingly got the only other sausage and chips they had knowing I’d be wasting my money as a lot of it would be wasted. The waitress proceeded to surve us with a horrendous attitude and lack luster customer services skills. At the end while paying, the person who told us the bill proceeded to take the card from us doing it for us? I am very disappointed with my visit.
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