JillW-238
Member since Sept 2022
Nino's Italian
Hornchurch | Italian Restaurants
30 Sept 2022
Disgusted
1
I was really upset and disgusted, when getting to the restaurant to find that even though I had booked the restaurant a month ago and phoned last Friday to confirm the booking that our table had been given away. I had booked this table as a surprise to my friends😢 how embarrassing. The manager didn’t even come out off his kitchen I had to find him. His attitude stunk no real apology or even the offer of asking us to go back to the restaurant to rebook with a complementary bottle of wine. Why would he feel the need when he had a full restaurant and our table gone.