My daughter was stranded after work with a flat tyre. I am 100 miles away and since she wasn't even sure what or where her jack was I feared she was stranded. I rang this company just before they closed and the son of the owner/manager was so kind to come out with a Jack and get her sorted out. This wasn't the first time they have gone above and beyond what you would expect. I cannot recommend them highly enough both for courtesy and willingness to help when your in trouble.