JaguarF
Member since Jun 2020
Sytner Group Jaguar
Northampton | New Car Dealers
30 Jun 2020
Terribly Bad Experience
1
Hello everyone, just had a very bad experience with this company in one of their franchise. Bought a EPace 2 ltr diesel earlier this year. It didn't even last one week after delivery. That car showed DPF fault within four days. They couldn't fix the issue or guarantee they can fix. Had 5 months of battle and misery with them. No customer service what so ever. Once they know I decided to return the car for refund due to the car being faulty, their behavior changed completely. Just be very careful with this particular model of the car and this company. Go through this link before making your decision.
https://www.epaceforums.co.uk/viewtopic.php?f=11&t=785&p=6651#p6651
https://www.epaceforums.co.uk/viewtopic.php?f=11&t=785&p=6651#p6651