HizeeJ
Member since Apr 2017
sheffieldtvrepairs.com
Sheffield | TV Repairs
28 Apr 2017
TV repair
1
I called up this morning spoke to someone in the phone. Absolutely disgusting customer service. No help whatsoever very rude and arrogant. Definitely would NOT recommend.
''HizeeJ'' called our company on Friday. Due to a strong Pakistani accent, we had to listen very closely to what he was saying. His opening statement included compliments on our feedback. He asked us to estimate on replacing a specific part in his TV. We asked why he thought this specific part was faulty. He then sheepishly admitted that he had his TV in a competitors workshop in Sheffield and they had given him an estimate. We then advised that he should stick with the company he had engaged in the first place as they had gone to a lot of trouble to give him the diagnosis and information. We also explained that it would be unethical, and unprofessional for us to get involved at this stage, and would not be good karma. On that basis, we declined to give him a quote. He then became abusive, irate, and accused us of being a racist company. His ranting included expletive language and threatening behavior. We thanked him for his call and terminated the call then found this feedback.
Hope no one takes any notice of this rude customer. The customer service here is great.