Would give ZERO if I could. I'm the sender.

Hopeless depot. Hopeless tracking. Parcel taken to recipient who was out. No card left. Taken to a post office. Apparently a second delivery was attempted (by whom I'm not certain). but then the parcel was returned to the Cleveland depot never to be seen again. The recipient hasn't received it and it hasn't been returned to sender.

Thanks very much Parcelforce for your totaly inept service and complete lack of parcel tracking!