ElenaD-40
Member since Oct 2020
Kent Motoring World
Maidstone | Used Car Dealers
Unprepared car and disappointing customer service
1
I was not allowed to have a drive test (due to COVID?) and on my way home I was hearing noises in the car. Clutch pedal was squeaky and didn’t return back easily, parts of exhaust were rattling. I was very worried by the whole experience. On arrival we have checked the tires, and some were 36 psi while others were 18 psi. I tried to inflate tires and found out, that the lighter socket in not working. Next day an engine warning sigh came up. I decided to carry out a "Safety check" in my local garage, as it was not clear, whether it was safe for me to use the car. The list of faults they have found sums up to over £700! I also contacted KMW for the advise. After my complains KMW insisted on me bringing the car to the garage. An MOT was redone and had advisories for brake pads and a tyre. The fuse for the lighter, was replaced, but nothing was done about other faults found right after sail.
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