DominicL-78
Member since Nov 2023
Greenfields 24 Hours Recovery
Derby | Breakdown Recovery
17 Nov 2023
Avoid Greenfields At All Costs
1
greenfields 'recovery' might possibly be the worst garage for communication I have ever dealt with. They say they'll contact you to keep you in the loop but they never do. The onus is always on the customer to force their repair through. I missed out on many opportunities because they had my car for 2 weeks for 2 jobs, one of which just being a simple MOT. I spoke to them about the importance of getting my car back up and running all throughout yet still they continued to do simpler 1 day jobs. There was also a time when I rang them up and they were incredibly rude on the phone which is astonishing considering the prices they've already taken from me! My advice is to avoid Greenfields at all costs
Business Response
17 Nov 2023
If Greenfields Recovery had actually been doing a repair then that's ok to leave a review, however Greenfields Recovery DO NOT carry out workshop vehicle repairs. All repairs are carried out by a different company who have different directors from the Recovery firm, we share office and yard space with them. We have now passed you comments onto the workshop company. Also they have commented that you yourself were very rude and aggressive in person and over the phone to the ladies in the office, this may well be why they were short with you possibly!
If Greenfields Recovery had actually been doing a repair then that's ok to leave a review, however Greenfields Recovery DO NOT carry out workshop vehicle repairs. All repairs are carried out by a different company who have different directors from the Recovery firm, we share office and yard space with them. We have now passed you comments onto the workshop company. Also they have commented that you yourself were very rude and aggressive in person and over the phone to the ladies in the office, this may well be why they were short with you possibly!
If Greenfields Recovery had actually been doing a repair then that's ok to leave a review, however Greenfields Recovery DO NOT carry out workshop vehicle repairs. All repairs are carried out by a different company who have different directors from the Recovery firm, we share office and yard space with them. We have now passed you comments onto the workshop company. Also they have commented that you yourself were very rude and aggressive in person and over the phone to the ladies in the office, this may well be why they were short with you possibly!