Hadn't played my Yamaha FG-411 acoustic-electric for a while and wanted to start again but it was badly in need of an overhaul with a cracked bridge saddle among several other problems. Found Craig via an online search and so glad I did: as well as being great at what he does, he's friendly, helpful and obviously a true enthusiast who makes every effort to return an instrument to its owner in best possible condition. As well as fixing the bridge he sorted out lots of other issues like worn bridge pegs and top nut, uneven frets and a loose strap button, even cleaning up all the muck left on the finish where I'd fixed it with emergency gaffa tape. He kept me informed throughout the process, offered me various options and costs and submitted a very reasonable final bill. The guitar is now a joy to play. Highly recommended.