I booked this company to come and sweep my chimney in August 2018 and confirmed the booking by text, taking the day off work to allow them to visit. They didn't turn up, didn't have the courtesy to contact me to say they weren't coming and didn't respond to my call / text to find out where they were. Wasted my time. Found another sweep using trust a trader who did a perfect job and were £30 cheaper as well.