My laptop had become infected with a virus I was unable to fix using a system restore, took it along with another laptop which had reverted into a snails pace, frustrating, operating speed. Before any work commenced was given a breakdown of work was required and the likely cost involved Both jobs sorted, virus removed and the other device fitted with an upgraded hard drive. All done within a few days, both devices upgraded to Windows 11 with a personal tutorial on how to operate this system.