Following a failure of the hard-drive on my 3 year old Dell computer, I delivered the unit to e-computers just after 10:00 am. I received a call before lunch to discuss some issues and options, and the PC was back on my desk by 17:00 the same day. Not just with a new drive, but also with enhanced capability. It is now lightening fast and performing better than it did when it was new.
Prior to this I had had contact with Dell technical support but that sorry story requires far too much typing space to go into here! Suffice it to say that going forward, if I have a problem, e-computers will be the first number I call.
Technical expertise matched by a very professional premises and outstanding service.