ChristianB-65
Member since Oct 2018
Specialized
Ruislip | Cycle Shops
03 Oct 2018
False price and payment
1
Placed an order online for a bike purchase price 1,011.99 which i have an order confirmation on. Day after received mail that the order was cancelled due to card security failed. My bank confirmed the order went through. Talked to the shop and "coincidentally" the price was wrong and i can purchase the cycle but for 1,160.00 now. They insist the card was rejected as the payment was coming from abroad. The payment was made using my British Bank card from my computer in London. The shop obviously used this excuse to get out of their commitment to honour the price they confirmed i had purchased the bike for. Having worked in a card fraud department for 3 years myself their story got more and more inacurrate. Would stay away, would not shop with anyone you cannot trust your payment with.