I waited five weeks for my shed to be delivered, only for it to arrive faulty. I reported the issues immediately and requested a refund. Despite this, the faulty shed has been left sitting on my driveway for weeks while I wait for Waltons to arrange collection. Communication has been poor throughout. After submitting a formal complaint, I received a text saying the shed would be collected, only to be told that collection had been pushed back again. I am now expected to wait even longer for them to remove a product that was faulty on arrival. The whole situation has caused significant inconvenience. My driveway is being used as a storage area for a shed I cannot use, I'm unable to buy a replacement while waiting for my refund, and I have had to spend time chasing updates that should have been provided. Mistakes happen and faulty products can occur, but it's how a company deals with those issues that matters. Unfortunately, the service and complaints handling have been disappointing.

Highly recommend, professional and friendly service. Alarm system fitted, excellent job and reasonably priced. Thank you so much!