My I-phone was badly damaged after falling on the kitchen floor. My husband's attempts to fix it made things worse and the back-up hadn't worked so I had lost some precious photos of my sister - the last I had taken before she died. I tried the Apple shop who, though helpful, couldn't do anything because the phone was in recovery mode. I was advised to go to a data recovery specialist. The first one we tried told us they had offices everywhere - they didn't, just drop-off points - and wasted our time. I found R3 Data Solutions on-line and contacted them. What a difference. Their assessment was honest and I was given options as to how I could proceed (or not). They not only recovered all my data (not just the photos), they also mended the phone so it was in working order when they returned it. Having spoken to Andy Butler on the phone, I can tell you he is a lovely man and very easy to do business with. I highly recommend R3 - they do a fantastic job and they do it very quickly. You could not do better.