I made my first contact with the little shop in Rainham, Sarah was so helpful and knowledgeable, I brought my husband back for a second visit he was equally happy with this husband and wife family business, i cant tell you how happy we are with the service we received from start to finish, so much so my inlaws have booked them for a site survey. No sales pressure, great advise, we have no hesitation in recommending Pinkerbells.