Stated narrow street for delivery. Couldn’t get up here in large lorry. Wanted redelivery payment for small van which we refused to pay. Said they’d arrange a small van...turned up in large lorry which couldn’t get up street last time. Awful saggy seats. Complained and was sent automated email on how to plump up cushions!!! Insulted. Creased on base where not pulled tight enough. Looks 20 years old, saggy and out of shape after 2 days of use. Finally agreed to send out technicians in 3 weeks!!! Awaiting their findings. Awful quality, awful delivery, awful customer services. Will never buy from here again and do not recommend. Wish I could score them zero!!