I recently had an added name to my family plot. Richard and his team were superb throughout the process, laying out all my options regarding refurbishment of the stone as well as the work i requested. The benefits of the refurbishment were made clear without it feeling like they were trying to upsell additional work and they didnt feel pushy. I opted for a full clean of memorial as well as the added name and i am very happy with the finished product. Thank you to Richard and his team.