As we are selling many goods - we are using parcelforce service quite a lot.
The people working in PARCELFORCE READING - worst I have ever come across. They are siting behind wall ( with window so you can see them) and waiting couple minutes so clients gets fed up. You can even see a guy with MANAGER vest on - so no point to talk to anyone there.
Hope Parcelforce Central will sort it out as these people working there don't care at all.