Ruby

11 Gillygate, York, YO31 7EA Directions

Tel 01904 637333
   Now closed Open today 17:00 - 00:00

Business overview

Ruby Chinese Takeaway

Telephone & Online Order welcome, Card & PayPal payments available online.

Please note PayPal payment option is available for delivery orders and to regular customers only.

www.rubyyork.co.uk

Photos

Image of Ruby

Products & Services

chinese deliveries

chinese takeaways

curries

dim sum

fast food delivery

fast food takeaways

fast foods

fish & chip shops & restaurants

fried chicken

outside catering

meal deals

seafood

set menus

soups

takeaway deliveries

takeaway menus

takeaways

Reviews

Hygeine rating 2 & horrid food but refunded me

2
I ordered from here after seeing loads of good reviews. shortly after i ordered and paid by card online i realised that the hygeine rating is 2 and I was scared. I phoned them to try and cancel the order but they said it was already out for delivery! It actually took about 15 mins from ordering to delivery and I like 2 miles away - how's that possible? Anyway my food looked so bad i was scared to eat it. The rice was dry and lumpy, the spring rolls were soggy and saturated in oil and my vegetables in satay sauce were like mushy strips of cabbage and beansprouts drowning in oil :( I phoned them to let them know that I was unhappy, shortly afterwards they came over to collect the food, apologised and refunded me in full - so that resolved it for me 🙄
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Rude abusive staff

1
Ordered 20mins before closing on just eat. Didnt realise they were closing.
Called up to ask them to eaither decline or accept our order. And had the abusive staff tell me i was thick becuase he couldnt make my order.
Told him 5 times i didnt mind they were closed they didnt have to make it just wanted him to cancle. He talked over me and called me thick.
Never going to order.
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AVOID!

1
Food was above average but chips were missing, rang up to get it sorted and basically told it was Just Eats fault not theirs. And then hung up on after saying they'll put the refund through our letterbox the next day. They never delivered on that rang again to find out and hung up on again. AVOID!
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