Parcelforce

6-7 St Ives Park Factory Rd, Sandycroft, Deeside, CH5 2QX Directions

   Closed today Open Monday 08:00 - 18:00

Business overview

International and UK parcel services

Whether it's an urgent business item that requires delivery first thing or it's a delivery to a residential address, we have a great range of reliable, value for money express services to choose from. Get a price and send your parcel today by calling us or visiting www.parcelforce.com

Photos

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Products & Services

Express UK & International Delivery

Next Day & Timed Services

Pay by Credit/Debit Card

Regular Business User Accounts Available

Business And Domestic Deliveries

Online Track and Trace

Book Online or By Phone

Free Collection Available

52 UK Depots

Reviews

NEVER COLLECT

1
Arranged a collection, first collection not made website says they will collect next day - no you have to log in and arrange a new collection, the second collection not collected - staff unhelpful it is down to customers to arrange new collections when they fail - a waste of money and a waste of time. Use UPS
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Great service

5
Have been using this service for around 6 months now for posting quite large items. Very competitive prices and a pleasure to deal with at the depot.
As yet have encountered no problems , my parcels have always been delivered on time with satisfied customers.
Thanks Parcelforce.
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THEY DO NOT TURN UP

1
Booked collection 24 hour delivery and waited in all day to hand over the parcel but they did not turn up. I paid extra for this delivery and now the person will not receive on the day they requested. As a regular customer I am disgusted at being treated this way.
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Disgraceful Customer Service

1
The customer service representative 'Annette' is rude, abrasive. She absolutely refuses to allow the caller/customer to speak in complaint, as if a personal attack on herself....then simply hangs up on the call.

This woman is an utter disgrace, I certainly would not employ her within my own organisation, I strongly suggest that Parcelforce Deeside investigate this matter before you lose ALL other paying business customers.
07 Dec 2017
Yes I don't know how they keep their jobs the customer service is appalling. I asked to speak to the manager and was shocked that he was even RUDER. Have complained to head office.
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Hopeless

1
do not use if you want a parcel sent to the highlands. Shocking how slow they take to deliver.
IanT-42's Avatar
11 Mar 2017
Use EasyFreight - they are magnificent!
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