All Electrix

I booked an NAC repair for my Caple oven, and the engineer assigned was Donovan Webley from AllElectrix. He recommended replacing the light bulb and I paid him £85, confirming he would return later to replace it.

Later, Donovan messaged me saying that if he ordered the bulb, there would be a 23% markup, but if I ordered it myself, he would return to replace it. I ordered the bulb as requested and messaged him several times, but despite my efforts, he did not respond to my calls or messages.

After no response, I escalated to NAC customer service. The engineer finally replied and promised to visit on Saturday, November 16th, between 11am and 1pm. I rearranged my plans, but no one showed up. Since then, I've received no further communication.

Overall, this has been a frustrating and time-wasting experience. I received no service or resolution, and I won't be using this service again.

Paid £85 for visit and he told me an extra part needs to be ordered. Didn't pick up my phone or reply to messages after. After seeing the reviews on google I realised he is very unreliable. I wish I saw the reviews earlier..

My fridge freezer needed a new drinks dispenser I went here and it was fixed in no time, good price too, Great customer service they really care about what you need and look after you will go back again and highly recommend All Electrix ☺

I came across All Electrix online and, when I spoke with the gentleman, he kept to his word and completed every task to a very high standard. He ensured that all parts were genuine, and he completed my fridge in a very quick time as well. I would highly recommend him to anyone with any electronic related issues.