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Dot Com Systems

Professional Service with Personal Touch

50 North Rd, Durham, DH1 4SF Directions

Tel 0191 300 4124
   Open today 09:00 - 17:30

Why Choose Us?

Extensive Knowledge
No Appointment Needed
Extensive Range

Business overview

Possibly the best Computer Shop in town! For sales, repairs and upgrades of PCs, Macs and Laptops. Professional Services with the Personal Touch.

We are a small, friendly computer company specializing in laptop, Mac and computer repairs, IT sales and solutions.Our Engineers have the ability to understand a wide variety of problems and situations. Our focus is to make sure that customers pay as little as possible to have their computer problems resolved as quickly as possible.


We are pleased to advise that we now have 2 dedicated computers for customers to access the internet
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In our opinion, the best Internet Security package on the market
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We build computers around your budget or required specification
Looking at our shop from the roundabout opposite the railway viaduct
We have a wide range of laptops, components and peripherals in stock and build PCs to order, with gaming computers being our speciality
Wide rang of original manufacturer and compatible inks kept in stock
USB Memory Sticks, CDs and DVDs are always available for purchase
Fancy yourself as a racing driver? Pop in to have a go, all proceeds to local charities
Motherboards, graphics cards and internet security all available in store
Network accessories including wireless adapters, home plugs, range extenders and switches

Products & Services

Virus & Spyware Removal

Laptop screen repairs

Replacement Laptop chargers

Free, friendly & jargon-free advice

Refurbished laptops & PCs for sale

Compatible ink cartridges (cheaper than originals)

Low cost repairs and upgrades

Component, Peripheral & Accessory sales

PS3 Repairs

Custom built PCs from as little as £290

Internet Cafe facilities now available

computer consumables

computer hardware

computer peripherals

computer repairs

computer security

computer systems

computer technicians

data recovery

ink cartridges

internet access

laptop repairs


computer services

computer shops


MacBook repairs

PC Gaming Specialists

toner cartridges



  • Federation Of Small Businesses



Absolutely Fit Class Knowledge, expertise & Customer Service

An absolutely first class service by Andrew & Michelle. I took my computer to them with "issues", and it was returned the following day, with a new hard drive & WiFi card installed. I cannot believe how fast the computer responds now. I wish that I had taken it to them years ago. Thank you Andrew. Brilliant !!
24 May 2022
Thanks so much for the great review Alan :) We're so pleased we were able to help you and fab to hear that your computer is running much better
24 May 2022
Thanks so much for the great review Alan :) We're so pleased we were able to help you and fab to hear that your computer is running much better
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Best computer shop by far

Superb service and honest, trustworthy advice. I would not go anywhere else for my computer needs and repairs. Always willing to help and doggedly determined to solve any problem. Cannot rate highly enough.
25 Nov 2021
Thanks so much for the great review Matthew
25 Nov 2021
Thanks so much for the great review Matthew
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Great Shop & Service

Great Service Used DOTCOM for years. Even delivered to my door
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Excellent service

Excellent service from Andrew .. "cleaned up " our computer and sorted out our difficulties . Highly recommended .
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From A&E to Full Health in 2 days

I had a very sick laptop, just 15 months old and although it had been back to the shop I bought it from twice it was still very sick so I came to this place ready to say good bye but this man worked miracles in just 2 days. He knew exactly what was wrong and fixed it . Now I have a "new " laptop , so speedy I amaze myself every day that I struggled for so long before. Fantastic service, so friendly and so patient with the likes of me, a complete technophobe. Many, many thanks. PS I`m beating the opponents again with the speed .
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