See how much more CeX pays for your old stuff

14 Captain Cook Square, Middlesbrough, TS1 5UB Directions

   Now closed Open today 09:00 - 17:30

Business overview

CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.


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Didn't replace a headset because of tiny slit in wire it had NOTHING to do with.

Bought an Oculus Rift CV1 from this store and for the time I've had with it, was worth every moment.

Had no troubles with it until I saw one of my controllers drifting, they recalibrated it with no issue.

Until a month ago, an earphone stopped working.

Brought it in there only yesterday and they did the usual.

Today I was called to come back and they FAILED to even give me a replacement because of one TINY slit in the wiring that was from NORMAL USE. Why in the hell would I ever want to cause "Physical Damage" to a pretty expensive device I WOULD NOT IN THE SLIGHTEST!

CeX NEED to change their policy on things just like this. YOUR A SECOND HAND STORE FOR CRYING OUT LOUD! How don't you not ever see this coming?

This is completely against what CeX even sets out to do. I can't even extend a life of a device because someone refuses and screams at the first signs of someone actually USING the product they have paid for?
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