Abbotts

I made it clear from the outset that I wanted to use the property for a specific purpose, which they said should be fine

My solicitor found out that the management company would not allow me to use the house for my intended purpose. It was a straight "no", and that this had been requested before and also refused

Such a basic check was not done in the first instance which was definitely their responsibility and fault.

I had racked up broker and solicitor's fees during this process, too. Luckily I had stopped at getting searches done as it didn't feel right.

Were it not for the insistence by my solicitor that we get this written permission prior to purchasing the property, Abbotts would have pushed me through the purchase without knowing all the facts that I had asked for.

It's easy to look good when things are going well, but it's how you handle the hard and awkward situations that counts