issiem
Member since Nov 2015
Limpopo Biltong & Butchers
TWICKENHAM | Butchers
Bad customer service
1
Been ordering online from here for a couple of years. The let me down badly so will never buy from them again. Sent me huge whole sticks then I had to send them back - will some poor person be getting these 3rd hand sticks of biltong? Oh dear, trust is gone!
Cancel Update
1000 characters limit
Flames
Bathgate | Indian Restaurants
Nothing arrives after 3 and a quarter hours! What!!
1
Ordered at 6pm, by 9.15pm nothing, phoned twice they lied it was on the way. Never again!
Cancel Update
1000 characters limit
Ramsdens
Airdrie | Pawnbrokers
REALLY LOVELY STAFF WITH A GOOD ATTITUDE TOWARDS CUSTOMERS
5
I visited this shop once and was treated with respect and the staff were lovely and friendly. I was happy with the price they offered for my jewellery and recommend this shop to all.
Cancel Update
1000 characters limit
This business is no longer on Yell
Unknown | Unknown
VERY FRIENDLY EFFICIENT STAFF
5
I have visited this shop twice and the staff are very efficient and friendly. I feel comfortable with their pawnbroking service and will continue to use their services based on their customer service.
Cancel Update
1000 characters limit
Cash Converters
Nottingham | Secondhand Dealers
TERRIBLE CUSTOMER SERVICE. CHARGE £20 POSTAGE FOR JEWELLERY, DON'T COMBINE!
1
The manager at this store is beyond nasty! He firstly charges a whopping £9.99 postage for a lightweight ring - then, when I purchased two rings and paid £19.98 postage, he sent both rings TOGETHER and still refused to refund some postage. What a complete idiot. How he got to management status is beyond me! All the other CC stores are courteous and actually try to KEEP customers rather than chase them away! I've had problems in the past and only realised afterwards, about a year ago I bought a 9ct ring for over £500 from them, it was rubbish when I got it and they did not want me to return it! Contacted CC head office (as will I about this) and they had to sort it out and I eventually got my money back.
I think these are five year olds running this awful Beeston Nottingham shop!!
Cancel Update
1000 characters limit
Money Station
Grangemouth | Pawnbrokers
REALLY GOOD SERVICE AND STAFF KNOW WHAT THEY ARE DOING
5
I have been in this shop a couple of times in the last month to use the Buyback service and the staff are friendly and very efficient. This makes me want to go back which is not the case with some other shops offering similar services.
Cancel Update
1000 characters limit
Money Station
Bathgate | Pawnbrokers
TERRIBLE SERVICE - COMPLETE AMATEURS WHO THINK THEY KNOW IT ALL!!
1
The ginger geek and the bearded know it alls working in this shop are beyond moronic! They know NOTHING about jewellery and poured about a whole bottle of acid on my beautiful 18ct diamond jewellery to 'test' it, discolouring my clasp on my chain in the process! One said one thing, the other (ginger) was totally convinced it was 'fake'!! After a good couple of hours of timewasting I took it to a PROPER jeweller round the corner, who confirmed my jewellery had beautiful diamonds and was definitely NOT FAKE!! Went back to tell them and told them basically to stuff their buyback scheme - I wouldn't trust a piece of stainless steel in their hands and won't be back!!! Complaint to head office!





Write a comment...  submit comment



1000 characters left
10 Feb 2016
Follow up - wrote to Head Office Money Station and, after about 4 weeks, NO REPLY!! Let's just leave it at that!
Cancel Update
1000 characters limit
This business is no longer on Yell
Unknown | Unknown
WEBSHOP IS EXCELLENT
5
Excellent service via this webshop. I buy jewellery from them a lot and they always do a good job in sending stuff and responding to emails.
Cancel Update
1000 characters limit
Cash Converters
Stoke-On-Trent | Secondhand Dealers
TERRIBLE SERVICE, BUY ONLINE THEN THEY DECIDE NOT TO SELL!!!
1
Once again, let down by another CC webshop, this time Longton! Bought a cross pendant online as a Christmas pressie for someone and, booom, get a refund and an email basically saying it was no longer available. Probably a member of staff wanted it or something!
No customer loyalty!!!!!
Cancel Update
1000 characters limit
This business is no longer on Yell
Unknown | Unknown
GREAT ATTITUDE OF STAFF AND GREAT SERVICE
5
Other cash converters webshops should take an example from this shop. Courteous, efficient and spot on service, which is unfortunately seriously lacking in many CC webshops.
Cancel Update
1000 characters limit