hostelgirl
Member since Aug 2012
Hebden Bridge Group Practice
Hebden Bridge | Doctors (Medical Practitioners)
Gone to the dogs
1
No Dr callbacks available any more. Everyone has to wait to be seen at Mytholmroyd regardless whether you live in Mytholmroyd, have kids, are disabled or have transport. Pensioners today were queuing outside in the drizzle so they could be one of the first when it opened. It's absolutely outrageous and whoever gave this new system the go ahead is a complete joker.
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Danny Payne Plumbing
Sowerby Bridge | Bathroom Design and Installation
quality service
5
I can vouch that Danny and his co-worker Richard are the real deal, true tradesmen with complementary skill sets.
After a botched job by someone else, afew others either tried to unsuccessfully patch things up or were simply not up for the tough challenge of putting things right. The state my bathroom had been left in required great skill and experience - rerouting pipes etc but thankfully Danny and Richard were up for the job.
They did not rush things nor try to cut corners. They were thorough and precise, striving to find solutions to accommodate tricky issues whilst ensuring the bathroom looked aesthetically pleasing.
They arrived when they said they would, leaving the house clean and kept to our agreed budget. They communicated clearly. They are also nice guys to deal with. Over all, we feel they went the extra mile for us and we would definitely have them back. Well done to you both.
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R Davies Plumbing & Heating
Sowerby Bridge | Plumbers
Excellent workmanship
5
Richard and his co-worker Danny are the real deal, true tradesmen with complementary skill sets.

My friend recommended them as they had previously done work for her. I am pleased to say they surpassed my expectations in terms of workmanship. After all the trouble I had, I would have just been happy with a shower that worked and didn't leak through my ceiling but instead I now have a shower, floor and pipework that look sleek, neat and professional as well as being fully functional.

They did not rush things nor try to cut corners. They were thorough and precise, striving to find solutions to accommodate tricky issues whilst ensuring the bathroom looked aesthetically pleasing.

They arrived when they said they would, leaving the house clean and kept to our agreed budget. They communicated clearly. They are also nice guys to deal with. Over all, we feel they went the extra mile for us and we would definitely have them back. Well done to you both.
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Hebden Bridge Dental Care
Hebden Bridge | Dentists
Poor contact information
1
No email address and your contact form doesn't work - gives me an error message when I submit. I can't make phone calls with my Autistic son around so what do I do to contact you? Write?Can't even find you on Twitter to ask something. Not very customer focused or 21st century. Please sort
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Yha London Oxford Street
London | Hostels
Would certainly return & recommend
5
A great choice. Friendly, helpful, staff, great central location and most importantly very clean. A nice little touch was jugs of water with lime in reception area, very welcoming. Continental Breakfast was fab too - was pleased to see Vegan yoghurts were included (amongst other dairy ones) as standard. All good, would definitely visit again. Stayed with my six year old & he loved it too.
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This business is no longer on Yell
Unknown | Unknown
Decent windows but poor admin and a bit messy
3
was given a date over the phone for fitting my window (after chasing up) but then on a letter that came, this was a different date with no explanation. I queried this and if it would be am or pm. I was told if i phoned the day before i would be told whether am or pm. I did this and someone said they would get back to me. They did not so i chased again at the end of day. I was then told someone would ring me in the morning. Once again this did not happen. They came in the afternoon. The men did a good job and the window seems good so far however they did leave a mess in my plant trough below the window which i had to remove. They were quick to ask for payment there and then before they left. I have no problem with this, just a shame they are not so efficient when it comes to their own practices. I would use again as the main thing you are looking for when choosing a fitter is a decent window and in in spite of everything, they seem to have provided this. I would also look at other "reviewers" good and bad and how many reviews they have actually written/if they have given names to give you a clue as to if they are genuine. Best policy is to speak to someone who has dealt with a company directly rather than trusting potential internet trolls.
12 Mar 2015
Dear Hostel Girl, Many thanks for your review. We are very sorry for the service you have received with us and always take our customers opinions on board as we like to pride ourselves on our customer service and the speedy response our team give. We are glad you are happy with the overall fitting and the product itself. With regards to your plantpot & plant, we unfortunatly have received no complaint about this happening and you have our full assurance this would of been paid for and replaced for you as our fitters are known for their cleanliness when working at somebodys property. With regards to your issue on internet trolling, we have no control over whats put on the internet and good/bad we are unable to remove or verify who the customer is if they have used anonymous names. If you are unhappy with anything written on reviewing sites we do recommend reporting the review.

Many thanks and all comments have been taken on board

Customer Services
Halifax Trade Windows (UK) LTD
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This business is no longer on Yell
Unknown | Unknown
going downhill
3
used to be lovely but recently the food has not been as good, especially the chips. More attention to detail needs to be paid. The cheese on my burger was not even melted in and the chips were hard and sharp.
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This business is no longer on Yell
Unknown | Unknown
did a good job but cannot be depended on for times/dates
3
Did a good job for us in terms of workmanship and he took time to check details of job and did not try to add extra work - he discussed options with us. Prices were similar to other quotes we had received but unfortunately we felt that he changed mind too many times over times and dates he would work. We prefer someone more reliable.
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This business is no longer on Yell
Unknown | Unknown
uncontactable then they cancelled order
1
I bought something for my pram. When it hadnt turned up after afew days (despite payment being taken straight away) i emailed to check it would be distributed shortly (to be fair, t&c do say allow 14 days). I received no reply almost a week later. Each time i tried to phone, no-one answered and there was no voicemail facility. I am waiting for a refund. Would not use again.I raised a dispute on paypal and my order was cancelled without an explaination other than that i had contacted paypal.
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