Ross is an amazing instructor. He is relatable, personable and makes the lessons really enjoyable. From lesson one, he provided reassurance and positive encouragement. He was patient and gave me thorough explanations and clear instruction. On every lesson he arrived on time and made the most of the lesson, practicing a variety of manoeuvres. I'm delighted to say I passed first time, at Tolworth Centre. I would have no hesitation in recommending Ross and feel confident as a lone driver.