SusanW-127
Member since Mar 2017
Happy Garden
Worcester | Takeaway Food
Good service & food.
4
Used for the first time on New Years Eve (no doubt a very busy time for them). Had the dearer of the two set meals they do for 2 people. Good combination, lovely crisp Prawn Crackers, the pork Yuk Sung as 1 of the starters was delicious so no complaints at all. Would use again.
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SPW Ironworks
Worcester | Gates and Railings
Fantastic 'bespoke' gates.
5
Steve is a lovely guy to deal with, talented, innovative & in my case patient until I could make my mind up ! Don't settle for run of the mill stuff, Steve can do all sorts & is clued up. I purchased a lovely garden pot holder from him apart from my gate & I absolutely love it. He is professional & able to think outside of the box - if you want something different, he's your man !
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Central Drives
Worcester | Paving and Driveways
Shoddy work
2
I have a fairly large curved block paved doorstep - nothing fancy. It had sunk on the surface & I just wanted it levelled up. Neil came out very promptly & quoted £150 (bear in mind, no materials other than some sand & cement - more fool me for agreeing !). Chap comes out within a couple of days, spends less than 1 hour & tells me that having lifted the blocks, they don't fit back in ?? He didn't even try to balance it up on both sides - just left a big gap on one side which he simply filled with sand & cement ! To add insult to injury, he moved a stone ornament I have & simply said 'you'll never notice it now' ! I have phoned Neil twice to come & have a look at the work - no response yet he was super quick to come & give a quote. Buyer beware I'm afraid.
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Worcester Powder Coating Ltd
Pershore | Blast Cleaning
Complete lack of courtesy !
3
I had a pair of wrought iron garden gates coated - no problem & job well done. I also explained that I would like a large wrought iron front gate done. Took ages for someone to bother to come out & when they did it was decided that they couldn't get the gate off (it went on so must be able to be taken off ?). I was informed by a person who turned out to be the owner that they could make another gate to fit & he would call to measure up etc. (why they didn't measure at the time is beyond me ?) Waited but nothing - contacted them via their email system & received a prompt reply from Kayleigh to say she would pass on my enquiry. Still nothing & despite following up to ask if they will just give a straight answer, not heard anything ! Seems they just want to pick & choose the jobs that are easiest & don't even have the courtesy to respond to a legitimate enquiry. Lack of customer service in my book !
15 Oct 2018
Many thanks for the review, we are happy that you were pleased with the coating of the wrought iron gates. Please feel free to ring the office on 01386 556613 if you wish to discuss your complaint further.
15 Oct 2018
Many thanks for the review, we are happy that you were pleased with the coating of the wrought iron gates. Please feel free to ring the office on 01386 556613 if you wish to discuss your complaint further.
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DD Fencing
Worcester | Fencing Services
Difficult to contact.
3
Darren & Co did a small amount of fencing for me + a very small area of gravel.Turned up when they said & did the job. I had another small job of path edging to do but was waiting on it being delivered - again, they quickly came & did the work. Having said that Darren NEVER answers his phone, you are at the behest of whether he can be bothered to get in touch. I had a small issue in that they left some lengths of wood behind on my front drive after the job & I wasn't happy with one section of the path edging, I left a message & Darren phoned back later & said he would turn up at about 12:30pm the next day. Obviously, I stayed in - no show/no phone call ! I needed to go out in the end, phoned & left a message to say I'd be out for about 30 mins, no courtesy call back from him . It's a shame that they are not more easily contactable - all contact is on their terms & they may get back to you or they may not ? When they do get in touch, they are prompt at carrying out the work though.
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Aqua International Landscapes Ltd
Bromsgrove | Aquarium and Pond Supplies
Very Efficient Service
5
Started with having the pond cleaned - very quick & stress free compared to the last time I had it done by someone else ! Went on to have a new pump/filter system installed - again, all very quick & efficient. Chris isn't the chattiest of men but at the end of the day, what you want is someone who knows what they're doing & gets on with the job, which he does. I had (or thought I had) an issue with the UV on the filter shortly after installment - Chris called in within a few days & resolved. Would highly recommend & I will be calling on Aqua for ongoing maintenance - no nonsense, good straightforward service.
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