SteveBench
Member since Feb 2015
This business is no longer on Yell
Unknown | Unknown
22 Mar 2018
When appealing declined claim - they make it almost impossible for you.
1
Went against advise of my friend who was an ex car dealer and bought a warranty with warranty wise. They made me wait 2 weeks for an answer on repair - only admitted receiving form after re sending tracked postage .
Declined Claim - which is highly debatable, trade professionals at garage were shocked.
When appealing a declined claim - they make it almost impossible for you.
Once accept evidence in certain formats, only allow you 500 characters to write a detailed decision making description, and finally submission page times out every time - on more than one day, trying to re submit.
When complaining they just repeat that they are working in line with their code of practice - which doesn't mention anything to do with how they set the appeals procedure up.
Wouldn't bother having anything with them again even if it was free. Cant be trusted, sorry.
Declined Claim - which is highly debatable, trade professionals at garage were shocked.
When appealing a declined claim - they make it almost impossible for you.
Once accept evidence in certain formats, only allow you 500 characters to write a detailed decision making description, and finally submission page times out every time - on more than one day, trying to re submit.
When complaining they just repeat that they are working in line with their code of practice - which doesn't mention anything to do with how they set the appeals procedure up.
Wouldn't bother having anything with them again even if it was free. Cant be trusted, sorry.
This business is no longer on Yell
Unknown | Unknown
05 Feb 2015
All round Professional
5
Having know Lloyd and his team for a few years I have used them for a number of jobs on my house and also on my commercial premises.
Whether it was a manor job like a spot of maintenance , or a big job (like a partial rebuild) that required professional equipment, knowledge and expertise, they always did thorough, professional excellent job. I was never in any doubt during the time they worked on my properties as their professional approach showed solid background of genuine professional knowledge. Realistic, good value pricing too. As an owner of various types of property,Ill be using again, highly recommended. Steve Bench
Whether it was a manor job like a spot of maintenance , or a big job (like a partial rebuild) that required professional equipment, knowledge and expertise, they always did thorough, professional excellent job. I was never in any doubt during the time they worked on my properties as their professional approach showed solid background of genuine professional knowledge. Realistic, good value pricing too. As an owner of various types of property,Ill be using again, highly recommended. Steve Bench