PhilipC-369
Member since Aug 2020
Alan Smith Garages
Derby | Garage Services
Real Customer care.
5
Our Discovery 4 failed on the AutoRoute ,northern France. Having no help from the Land Rover dealers in France, Alan Smith Garages Derby came to the rescue. Josh talked me through a quick diagnostic, accompanied by photo images he sent me, and a faulty fuel pump was the culprit. We had our car transported to Derby, where Josh and his excellent team jumped on to it, although the workshop was at a 3 week loading, they managed to work extra hours and get the car repaired, we can now return to Rouen, to collect our caravan, costing 10 euro a day storage! Excellent all round service, This level of professionalism cannot be matched by the Global Land Rover network. Well done Josh and your team, we cannot thank you enough!!
Phil & Sue.
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