PhilC-242
Member since Jan 2019
Smile Studio Penarth
Penarth | Dentists
Superb technical knowledge, professionalism & always going above & beyond for their patients.
5
Today I had my first check up since "lockdown" & was very impressed with the service. Extensive measures & professionalism were exhibited to ensure that there was minimal risk to staff/patients. I am a busy General Practitioner & despite living near Swansea, it is a worthwhile investment of my time commuting to Penarth for dental services with the Smile Studio. Not only is the care received exemplary, but the staff all feel like friends. The personal interest in taking a genuine interest in my life goes far above and beyond what I would expect from any medical establishment and impresses me greatly. When I chipped a tooth just before I was due to fly and get married, The Smile Studio ensured that the experience was as stress free as possible by ensuring the problem was fixed promptly & were very accommodating to my work commitments in doing so. I cannot recommend the team highly enough for their technical knowledge, professionalism & for always going above & beyond for their patients.
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Exemplary service.
5
I can’t find the words to express how impressed we were by Richard, he clearly cares deeply about the animals he works with and as a doctor myself I feel I could learn a great deal from him in how he communicates with the owners. He was professional, friendly, extremely knowledgeable and made us feel that our dog was the centre of his world. The accolades that he received are clearly well deserved and in keeping with the experience we had when our dog was unwell. We will be moving away from Cardiff to Margam soon but still intend to commute back to the vale veterinary centre for our dogs needs as the service is exceptional.
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