I just wanted to say I have had the best experience within the Boots opticians in my local area - Sutton, Surrey.

I went for my first ever eye-test and I must say I was a little bit nervous - but I was made to feel at ease and was given detailed description of the moderate problem I have been having with my eyes that was causing me servere headaches.

It took me a while to choose the frames for the glasses and I appreciated the advice I had been given in a friendly way by Lisa.

I'm really appreciative of the warm customer service because it costs nothing these days to go about your day to day duties with a smile balancing proffesionalism at all times.

There were two ladies in particular in this branch I wanted to thank I believe there names were Lisa and Hena? (apologies if I have spelt the second ladies name wrong).

They were real examples of how customer service should always be and I hope my comments get back to them in return to make them smile as much as they did for me.

Kindest regards

Miss Porscha Sunnucks