MeenaT-1
Member since Jul 2019
Howdens
Stanmore | Kitchen Equipment
Disappointment
4
Invested in a fantastic Kitchen in 2017 supplied with Lamona brand white goods with a two year guarantee.I was very pleased with the service and handling of the transaction. I have had no problems with the goods either.
It is now coming to the end of two years since I bought this and phoned up Howdens to have extended warranty on the kitchen appliances only to be told that they do not do this. I am really upset to hear this. Most companies have this service (as appliances are likely to have problems after the initial warranty period). Also been told by the Receptionist that the new appliances now carry a three year warranty. Yet nothing is in place for the previous supportive clients.
I will appreciate a call or an email for the justification for this from the store manager.
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